REFUND POLICY

 

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Refunds

We do not offer refunds or replacements when customers enter the wrong shipping address.

We do not offer refunds on personalized items.

We offer refunds if you meet the following: 

(1) Items must be sent in the same condition as you receive using our return label that is provided by our customer service representatives.

(2) Email us at hello@inspiredlivingvintagesoul.com (Name, Order Number, and any information of why you are requesting a refund).

We have a 30day money back guarantee with a 30% restocking fee. Once everything is complete, we will process your refund and it make take 3-5 business days to process through your bank.

Do not send your purchase back to the address from which it came.  

 Returned to Sender

If an order is returned to us because of an incorrect or incomplete shipping address provided at checkout, we'll contact you to discuss the available options.

• If you'd like your order reshipped, additional shipping charges will apply.
• If you choose not to have the order reshipped, we'll issue a refund for the product price, less the original shipping costs and applicable restocking fee.
• If a package is refused or cannot be returned to us by the shipping carrier, a refund may not be available.

Order Cancellation

Because each item is made to order, cancellation requests must be submitted as soon as possible after placing your order.

If your order has not yet entered production, we will do our best to cancel or modify it.

Once production has begun, we are unable to cancel or change the order.

If you need assistance, please contact us immediately after placing your order.

 

Questions? We're happy to help.

Email: hello@inspiredlivingvintagesoul.com

Monday–Friday
Responses typically within 1–2 business days.